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This Privacy Policy describes how rhever.com (the "Site" or "we") collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.

Privacy Policy

Contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at contact@rhever.com or by post using the details provided below:

 

Rhever, Av. Ipiranga, 40, Porto Alegre, Rio Grande do Sul, 90160-090, Brazil.

 

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

 

Device information

Purpose of collection: to load the Site accurately for you and to perform analysis on Site usage to optimize our Site.

Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.

Disclosure for Business Purposes: Shared with our processor Wix.

Personal information collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the Site.

Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to check our orders for potential risks or fraud and, in accordance with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of Collection: Collected from you.

Disclosure for business purposes: shared with our processor Wix, payment platforms, shipping and fulfillment apps.

Customer support information

Purpose of collection: to provide customer support.

Source of Collection: Collected from you.

Disclosure for commercial purposes.

Personal information collected: data/marketing.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:

We use Wix to power our website and online store. You can read more about how Wix uses your Personal Information here: https://support.wix.com/en/article/wixs-privacy-policy.

We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

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Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that we believe will be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/pt-BR/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our advertisements on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to depending on your location).

We use Wix Audiences to help us show ads on other sites with our advertising partners to shoppers who have made purchases with other Wix merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Wix Audiences, through which other Wix merchants can make offers that may interest you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it -work.

You can opt out of targeted advertising at:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

 

Use of Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.

 

Legal base:

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information based on the following legal bases:

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

Protection of your vital interests;

Carrying out a task carried out in the public interest;

For our legitimate interests, which do not prejudice your fundamental rights and freedoms.

 

Retention

When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the 'Your rights' section below.

 

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or otherwise significantly affects you.

We do not do fully automated decision-making that has a legal or significant effect using customer data.

Our Wix processor uses limited automated decision-making to prevent fraud that does not have a legal or material effect on you.

Services that include automated decision-making elements include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 

Sale of Personal Information

Within the scope of our legal discretion, it is clear that our website does not engage in the commercialization of personal information.

Your rights

GDPR

If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for further storage and processing, including Canada and the United States. For more information on how data transfers comply with GDPR, see the Wix GDPR Whitepaper: https://support.wix.com/pt/article/general-data-protection-regulation-gdpr.

CCPA

If you are a California resident, you have the right to access the Personal Information we maintain about you (also known as the 'Right to Know'), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted . If you wish to exercise these rights, please contact us using the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the above address.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are repeat visitors.

We use the following cookies to optimize your experience on our Site and to provide our services.

The length of time a cookie remains on your computer or device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in several ways. Please keep in mind that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, usually found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, please consult your browser's help file or websites such as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

 

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Claims

As mentioned above, if you wish to make a complaint, please contact us by email or by post using the details provided under "Contact" above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: 05/18/2023

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